24/7 Emergency Roadside Assistance
Call us anytime if you encounter an accident or breakdown.
1 800 88 3833
Stay protected wherever the road takes you. Created for our policyholders, the enhanced One Touch app features a refreshed design and more intuitive navigation. Easily request roadside assistance, track service providers in real time, submit paperless claims, check claim progress, view active policies and receive renewal reminders all in one convenient app.
One-Tap SOS
Instantly request 24/7 help with breakdowns, accidents and others with just one tap, giving you peace of mind wherever you are.
Geo-location Tracking
Track your assigned service provider’s location in real time and stay updated while help is on the way.
Locate Workshops and Branches
Easily find the nearest workshops and branches so you can get the help you need, fast.
Impact Detector (Coming Soon)
Automatically detect potential collisions or impacts and receive an alert prompting you to contact your emergency contacts or request assistance.
Claims Status Tracking
Follow the progress of your submitted claims conveniently from within the app at any time.
Guided Paperless Claims Submission
File insurance claims digitally through a simple, guided process without the hassle of paperwork.
Policy Overview
View and manage your policies in one convenient place, anytime you need them.
Renewal Reminders
Receive helpful notifications when your insurance policy is approaching its renewal date.
“Drive Safe” Game (Coming Soon)
Encourage safer driving habits through an engaging, gamified driving experience where you can earn points.
Customer Service Contact & Support
Improved accessibility to customer service and availability of common enquiry options within the app.
The One Touch app is your lifeline on the road so you can drive with confidence. With smarter support, faster assistance and essential insurance services just a tap away, One Touch gives you greater peace of mind when you need it most.
Reach out to us anytime, we’ve got you covered.
Call us anytime if you encounter an accident or breakdown.
1 800 88 3833Monday to Thursday: 8.30am – 5.30pm
Friday: 8.30am – 4.15pm
Find our branches, service providers or a preferred agent near you.
Find a Location
If you have any other questions, please refer to our FAQs here.