Whistleblower Protection Policy (“Policy”) is aimed to provide an avenue for all employees and external parties (e.g. contract staff, customers, vendors / suppliers, consultants) to disclose any improper conduct (as defined under the Whistleblower Protection Act 2010) committed or about to be committed to those in authority.
- To promote high standards of ethical conduct and open communication
- To ensure protection to the Whistleblower
Definition of Whistleblower
Any employee, shareholder or external party (e.g. contract staff, customers, vendors / suppliers, consultants) who makes a disclosure to the authorised personnel of any wrongdoing activity within AmGeneral, which he/she reasonably believes may evidence an improper conduct.
The Whistleblower’s role is reporting party, not as an investigator. Although the Whistleblower is not expected to prove the truth of allegation, he/she shall sufficiently, demonstrate the grounds of concern.
Definition of Improper Conduct
Any conduct, deliberate act or failure to act, which if proved constitutes a serious matter (e.g. disciplinary or criminal offence), may adversely affect AmGeneral’s performance and/or with the intention of obtaining an unauthorised personal benefit. Below are the examples of improper conduct, but not limited to:
• dishonest, fraudulent, corrupt or illegal practices;
• manipulation of accounts;
• unethical behaviour;
• abuse of power
• violation of laws and constitution; or
• conflict of interest.
In writing via the report template
All correspondences to be addressed directly to the designated Board Ombudsperson via a sealed envelope marked “Strictly Private & Confidential” at :
Level 22, Bangunan AmBank Group,
55, Jalan Raja Chulan, 50200
Kuala Lumpur, Wilayah Persekutuan